zalala

je desespere plizzz help meeee!!!

jackspeese

Chere Zalala,
Je m'en occupe cet aprem ou ce soir!
-Jack

jackspeese

MICROSOFT AND INTERNET TECHNICIAN

DIPLOMAS

1997 > Baccalauréat Littéraire [secondary school diploma]– languages and literature.

Secondary school: Lycée Maurice Eliot à Epinay sous Sénart

PROFESSIONAL COURSES

Feb-May 2000 > Cap Gemini course in data processing: Computer hardware and software

> Compaq Course: Maintenance of the COMPAQ product line

> Windows 2000 Course

PROFESSIONAL EXPERIENCE

March 2001 - present > CAP GEMINI, Microsoft and internet technician on various CGEY sites, Ile de France

>Trouble shooting and repair of problems in stationary and portable systems such as printers, scanners…

>Configuration of the Cap Gemini network in all of France.

>Creation and management of user accounts under Active Directory

>Data processing environment update on Asset Center.

> Hardware and software migration.

>Maintenance of Palm software.

Jan. 2000-March 2001 > CAP GEMINI,Microsoft Help-desk technician, Puteaux (92) :

> MOULINEX user hotline (trouble shooting and repairs),

> Reporting of system failures and crashes via EARS (Remedy User).

> Management of Lotus Notes and NOVELL at the first and pilot level in AS400.

COMPUTER AND DATA PROCESSING SKILLS

OS: Windows 9X / 98 /2000 /XP.

Office : Pack Office, Internet …

E-mail : Lotus Notes, Outlook Express, Outlook.

Software packages: EARS(Remedy user).

Spread sheets :Novell...

Network : TCP-IP.

HOBBIES

Computer science, (installation of an internal network in my residence, personal service and repair) Sports, Internet, Movies, Travel, art…