I see you did not get any takers, so I will try:
Sirs,
This past Tuesday, November the 2nd at 10h00, following my order of Guild Wars and the Pre-order pack, I wired you 20€, meant to be for the pre-order.
I wrote that the reference number was R-31366/00. This was a mistake on my part: that number was for my second order (Guild Wars complet), NOT for the pre-order.
When you receive the funds, please take this into account: the reference number for the pre-order is in fact R-31362/00.
Yours truly,....
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