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4) ___ use paper-and-pencil technology
A) Most established companies
B) Manual systems
C) Bureaucracies
D) Reactionaries
E) Educational systems

5) Businesses process information in order to:
A) prepare documentation for taxes and business reports
B) Create feedback
C) improve organisational performance and produce profits
D) maintain a competitive edge
E) none of the above

6) Promoting the organisation's products and services is a business function of:
A) Manufacturing and production
B) Finance
C) Human resources
D) Sales and marketing
E) Accounting

7) Maintaining the organisation's financial records is a business function of :
A) Manufacturing and production
B) Finance
C) Human resources
D) Sales and marketing
E) Accounting

8) Maintaining the organisation's labor force is a business function of :
A) Manufacturing and production
B) Finance
C) Human resources
D) Sales and marketing
E) Accounting

9) Engineers or architects who design products or services are called:
A) Data workers
B) Service workers
C) knowledge workers
D) manufacturing consultants
E) Information specialists

10) The shared information technology resources for the organisation are called its:
A) MIE plan
B) Business infrastructure
C) Network
D) Operational network
E) IT infrastructure

11) Information systems are __ systems
A) Sociotechnical
B) Optimizing
C) Efficient
D) Behavioral
E) Technical

12) A major change in the relationship between information systems and organizations is :
A) that there is increased competition between the two
B) That newer organizations have an edge over older ones
C) That managing systems today involves a much larger part or the organization today than it did in the past
D) The decreased dependence on mainframe systems
E) The level of interest in information systems within all employee ground has increased.

13) the explosive ground in computing power and networks, including the Internet, is turning organizations into:
A) horizontal management structures
B) vertical management structures
C) global citizens
D) networked enterprises
E) Bureaucratic nightmares

14) The global availability of the Internet has fueled the growth of:
A) New tariffs and tax laws worldwide
B) New laws against pornography
C) The universal use of the English language
D) Electronic commerce
E) Free trade

15) An Intranet uses:
A) Internet technology within the boundaries of the firm
B) Infrared telecommnication systems
C) A PB? system
D) Mainframe technology
E) The telecommunication capacities of fiber optic networks

16) Horizontal systems automating business process crossing functional and hierarchical boundaries
A) Are necessary only if the system is an extranet
B) Are usually informal
C) Are not necessary if the system is properly designed
D) Are typically built after major functional systems are in place
E) Must be considered in the original architecture of the system